Our Directors
Hilary Heywood
Managing Director
E: Hilary.Heywood@ integralhealthsolutions.co.uk
Co-founder and Partner of Integral Health Solutions, Hilary is visionary and a specialist in the design and implementation of innovative, system-wide transformational change programmes. Hilary has an extensive track record of leadi...
Co-founder and Partner of Integral Health Solutions, Hilary is visionary and a specialist in the design and implementation of innovative, system-wide transformational change programmes. Hilary has an extensive track record of leading commissioning system reform at the forefront of policy developments in the NHS.
Passionate about commissioning, Hilary has achieved success in bringing together the public and private sector to deliver high impact service improvement and performance. She led one of the first and most successful public / private sector leading edge commissioning partnerships across the NHS, pioneering the use of international, world class commissioning tools and techniques.
An experienced NHS Board level Director, Hilary has over 20 years healthcare experience, including a number of senior appointments across various sectors of the NHS; for example emerging Commissioning Support organisations, PCTs and Health Authorities. She has also worked with the Department of Health and NHS Trusts (acute and community) where she led a system-wide transformational change programme for a North West health system.
Key Competencies
•Leadership – Hilary is visionary with a natural talent to build consensus, influence and lead others. She is a proactive networker and a natural at developing relationships. She is able to deploy a range of styles, which challenge traditional organisational boundaries and ways of working and have demonstrated results by working in partnership and leading change through people within and across organisations
•Change Management - An agent of change, Hilary possesses a willingness to embrace new ideas, capitalising on opportunities created by change. Hilary uses innovative approaches, connecting ideas and people leading to high impact service improvement and performance.
Key Achievements
•Leading the national Clinical Utilisation Review (CUR) programme on behalf of NHS England, providing support to over 30 NHS Trusts nationally and 10 local commissioning hubs. Hilary is currently leading the National CUR Learning network, sharing best practice and lessons learnt to spread benefits realisation through the implementation of CUR.
•Over the 18 months, Hilary has worked collaboratively with one of the eight successful first wave ACSs and a leading US integrator on the design and development of the new ACS for their local population.
•Commissioned by NHS England and Greater Manchester Combined Authority (GMCA) to complete a due diligence study on Delayed Transfers of Care (DTOC), and provide recommendations based on evidence based best practice to improve the management of patient flow.
•Led the development of a new service model for CHC, complex care and funded nursing care across five North West CCGs. This included a detailed Due Diligence Review, Workforce review and managing the safe transition of CHC services to the CCGs. The work concluded with the development of a new Future Service Model and supporting Business Case
•A Strategic Review of the Connecting Care Programme across a health and Social Care economy focusing on organisational alignment against a model of integration, concluding with a best practice blueprint and detailed set of recommendations across 6 key areas.
Phil Heywood
Finance Director
E: Phil.Heywood@ integralhealthsolutions.co.uk
Co-founder of Integral Health Solutions and Finance Director, Phil is a qualified Chartered Accountant with in-depth experience in NHS finance having worked in both provider and commissioning organisations.
Ph...
Co-founder of Integral Health Solutions and Finance Director, Phil is a qualified Chartered Accountant with in-depth experience in NHS finance having worked in both provider and commissioning organisations.
Phil is a passionate visionary and strategic leader, who is recognised and respected nationally as an expert in his field.
His networks are extensive across both provider and commissioning organisations, NHS England and Area Teams.
Building on a solid grounding in Accountancy with KPMG, Phil went on to build a successful career in the NHS in a variety of Finance and Information roles at Senior Manager and board Director level.
His last post in the NHS was Director of Finance & Information for the North of England Specialised Commissioning Group with a budget of £1.8bn. He was also the National Commissioning Director of Finance for the three high secure hospitals, specialised service representative on the national Payment by Results (PbR) External Advisory Group and was an active member in a number of national sub groups.
Since co-founding I.H.S in 2012 Phil has overseen, managed and undertaken projects for NHS England, NHS FT Providers and large CCGs.
Key Competencies
•Financial Management – Phil draws on a broad and extensive career as an NHS Senior Manager and board level Director to lead and drive projects through his knowledge, enthusiasm and excellent communication skills;
•Financial Strategy – by building and inspiring successful multi-disciplinary teams and being prepared to get his hands dirty with operational detail, Phil has been able to find pro-active, pragmatic solutions to the most complicated and contentious problems;
•Analytical – a self-confessed data and information geek, Phil understands new details quickly so that solutions can be found that don’t just tick the finance box but also the objectives of other stakeholders;
•Leadership – by leading by example Phil inspires people to be self aware, to build confidence, to understand their role and responsibilities, to acquire new skills whenever possible and to respect and gain respect from others.
Key Achievements
•Financial Change - Part of the structure supporting the transition of Specialised Commissioning into the NHS National Commissioning Board (£12bn budget).
•Strategy Implementation (Finance) - implemented the National High Secure Mental Health Commissioning 10 year Financial Strategy working with SCGs and High Secure Trusts across England ;
•Strategy Implementation (Information) - led the development of information rules to enable the NHS Commissioning Board to identify Specialised Commissioning Services on a consistent basis in readiness for the transition to the new arrangements;
•Financial viability - Phil directed the development of the finance, information and performance teams within the North West Specialised Commissioning Team. This required continual improvement in financial management and awareness across all staff within the team;